Founded by IIT and IIM alumni, Vital Wires is the SAP partner of choice for both growing mid-market and enterprise customers known for providing deep functional consulting expertise to their clients. The company has customers in various industries such as CPG, FMCG, retail and distribution, cosmetics-personal care, manufacturing, steel and mining. With SAP/ERP as its core strength, the company has partnered more than 100 clients across India, UAE and the US since its inception in 2010.
Based in Gurugram, the organization implements the latest and disruptive ROI-oriented technologies while meeting organizational requirements. As one of the early adopters of the digital environment, Vital Wires connects with customers as a strategic SAP Digital partner, helping them deliver systems and solutions that are lean and highly optimized. Vital Wires is known for its customer-centric approach and providing technology that helps customers achieve the best results.
With an experienced team in all core modules and specialized in new technology offerings, our team brings expertise in traditional SAP services to the new era of HANA and SAP digital and mobile platforms. The company uses design thinking, IOT, ML & AI Layer to deliver technology that is usable, fast and easy to implement with highest adoption and ROI for customers. Mr. Vivek Gaur, Partner Director, Vital Wires shares more insights on the same.
1. Please shed some light on your venture, its mission and its vision.
Answer – Vital Wires is a SAP partner of choice for both growing mid-market and enterprise customers known for providing in-depth functional consulting expertise to their clients. The company has customers in various industries such as CPG, FMCG, Retail & Distribution, Cosmetics-Personal Care, Manufacturing, Steel and Mining. With SAP/ERP as its core strength, the company has partnered more than 100 clients across India, UAE and the US since its inception in 2010.
The organization implements the latest and disruptive ROI-driven technologies while meeting organizational requirements. As one of the early adopters of the digital environment, Vital Wires connects with customers as a strategic SAP Digital partner, helping them deliver systems and solutions that are lean and highly optimized. Vital Wires is known for its customer-centric approach and providing technology that helps customers achieve the best results.
At the top of our vision come our team members. Our core values are extremely employee-focused, we truly believe that team growth and upskilling directly impact and promote the company’s well-being and positively impact revenue, making every team member a winner and a beneficiary of teamwork.
We continue to be seen as a people-led organization that focuses on human practices as an important pillar of our growth.
- Digital innovation is leading India’s technology sector to a paradigm shift. What measures has your brand taken to drive this drive?
Answer – Vital Wires is a solution-oriented company that focuses on providing SAP tools and processes to help customers make proactive business decisions.
By leveraging the tools and processes available in SAP, Vital Wires can help its customers gain valuable insight into their business operations and make informed decisions that drive growth and success. This approach can be especially useful in today’s fast-paced business environment, where companies must be able to respond quickly to changes in market conditions and customer needs.
Vital Wires has very strong and niche capabilities in Cloud Analytics, has proven use cases built on top of SAP SAC (Analytics on Cloud) that help companies truly digitize their capabilities to make informed decisions.
SAC provides real-time insights through data visualization, reporting and predictive analytics. This helps organizations make informed and timely decisions and improve their overall efficiency.
- What are the key USPs that differentiate you from companies operating in the same sector?
Answer – The company has extensive experience in providing solutions to various industry verticals such as CPG/FMCG, Retail, Cosmetics and Oil & Gas. Expertise in these areas sets you apart from other competitors and allows us to provide customized solutions that meet unique customer needs.
In addition, Vital Wires expertise extends beyond core SAP modules to include SAC, Analytics, Group Reporting, Treasury & Fund Management, IFRS and integration projects. This broad range of solution capabilities enables us to provide end-to-end solutions that address a wide range of business challenges.
The company’s commitment to delivering projects on time and within budget is a key differentiator. This demonstrates a strong focus on customer satisfaction and a willingness to go above and beyond to ensure successful project outcomes. The company’s industry expertise, solution capabilities and commitment to customer success position you as a strong partner for businesses in need of SAP solutions.
- How do you foresee the next decade of SAP/HANA in India?
Answer – SAP/HANA is a popular Enterprise Resource Planning (ERP) software that is widely used by businesses in India and globally. Recent years have seen a growing trend towards digital transformation in Indian companies, which has led to increased adoption of SAP S4/HANA.
Over the next decade, this trend is likely to continue and even accelerate as more businesses in India realize the benefits of digital transformation. The Indian government has also launched various initiatives to promote digitization in the country, which could further drive the adoption of SAP S4/HANA.
The next decade is likely to witness continued growth and adoption of SAP S4/HANA in India as businesses strive to become more digital and data-driven.
- What are your growth priorities for 2023?
We look forward to expanding operations globally, opening Canada and the European market. Our past experience and recent projects, particularly in the CPG, retail and distribution industries, give us an edge to focus on the critical challenges in this industry and help our clients leverage technology to mitigate their operational challenges and benefit as technology evolves every day.
We plan to focus on AI and machine learning technologies to automate many processes with less human intervention, driving data-driven growth for our customers.