Are you taking too long to make the final offer?

by admin
Are you taking too long to make the final offer?

  • Organizations face a tight labor market where finding candidates with the right skills is a significant challenge. At the same time, many recruiters take a long time to screen and hire candidates.
  • Adopting recruitment, automation and AI-based tools can help them significantly.
  • Phenom and Talent Board recently conducted a study to understand the adoption of these technologies in organizations.

Hiring and recruiting managers often engage in screening and interviewing candidates intentionally but inconsistently. This leads to long timelines for hiring decisions. This approach is no longer viable as it hurts the candidate experience. Also, given today’s fast-paced environment, delays often cause recruiters to lose promising candidates to competitors.

In light of the increase talent shortage and downsized recruiting teams, several forward-thinking organizations are adopting artificial intelligence (AI) and recruiting and automation technologies to improve the speed of screening and interviewing.

Phenom and the Talent Board recently conducted a study to understand the use (or lack thereof) of these technologies among talent acquisition (TA) teams. What tools and technologies do they use, how often do they use them, and do these tools really facilitate effective hiring? What are their biggest challenges? These are some of the questions the study tried to answer. Here are some insights.

Most technical assistance professionals rate their screening and hiring performance average

According to the survey, about 37% of respondents rated their experience screening, scheduling and interviewing candidates in terms of efficiency and speed an average of 3 out of 5 stars. Only 22% rated their experience 5 out of 5, while 27% rated it 4 out of 5. This shows that there is still room for improvement.

When looking at experience by job title, VPs and C-suite executives rated it an average of 3.7, while managers and directors rated it 3.6. Employers rated their experience an average of 3.4 stars. This means that the more candidates that respondents are exposed to, the more dissatisfied they are with hiring performance.

Additionally, in terms of screening and planning time, scores drop to 2.9 when screening applicants after application takes more than a week.

See more: Using VR to recruit and retain a new generation of employees

Ratings improve when recruiting technologies are used

How does the use of recruiting technology affect ratings? According to the survey, the use of these technologies led to a significant improvement in the satisfaction of the respondents regarding the speed and efficiency of recruitment. For example, ratings increase to 3.8 stars when video technology is used. When respondents had access to tools and recording systems that provided real-time feedback to applicants, ratings improved to 3.8. Likewise, when chatbots were used to schedule interviews, ratings rose to 4.1 stars.

Several factors make meeting hiring goals challenging

About 41 percent of survey respondents said they had met some of their hiring goals, while 32 percent said they were on track to meet their hiring goals. About 27% say they are falling behind on their goals. There are several factors that make progress complicated. Some of them are:

  • Unrealistic or overly aggressive goals
  • Disrupted application, assessment or interview processes
  • Lack of recruiting technologies that automate repetitive manual tasks and
  • Disjointed point solutions that prevent effective collaboration between different stakeholders

To make progress, TA professionals must carefully monitor critical components of their hiring process, track their progress, and adjust strategies and tactics as needed.

In terms of the most time-consuming tasks related to candidate screening, scheduling, and interviewing, the most time-consuming tasks were coordinating or reviewing candidate pools with hiring managers (50%) and coordinating interview schedules (50%).

The most time-consuming tasks are related to candidate selection, scheduling and interviewing

Source: The State of Automated Interview Management: 2023 Survey ReportOpens a new window